FAQs – Frequently Asked Questions

It is an ICE own title, called “Diploma de Experto en Formación Online (DEXFOL), which is aimed at all teachers who wish to be trained in the programming, development and evaluation of training activities through the network with certain criteria of quality and effectiveness. It consists of 15 ECTS. For more information, please visit the  web.

Once the 15 ECTS have been passed, a Poly[Consultation] must be sent to ICE, selecting the option “ICE’s own degrees” – Diploma de Experto en Formación On Line (DEXFOL), and it must be attached:

• Copy of valid ID card.
• Copy of the university degree held.

For any clarification, doubts or questions, please contact the ICE Secretariat by e-mail at  ice@upvnet.upv.es.

The participation of the faculty in the institutional project of Networked Teaching makes possible the validation of the following subjects:  

• Development of multimedia resources for teaching: MOOCs;
• Development of multimedia resources for teaching: polimedias. 
• Development of multimedia resources for teaching: screencast videos;
• Educational podcasting: techniques and tools;
• Pedagogical structure of online materials: creation and organization of contents with the PoliformaT editor;

Likewise, courses that have been taken as part of the ICE TEACHER TRAINING PLAN and the Diploma of Expert in University Pedagogy (DEXPU) can also be validated;

In all cases, validations will be requested, once enrolled in the DEXFOL within the established deadlines;

According to the IAD manual, the survey is universal. Teaching is evaluable in semester and annual subjects, regardless of the type of subject taught, as well as the type of teaching (theory, practical, laboratory).

In order to achieve greater representativeness and not duplicate information (if it is the same students), the survey will be passed in priority in classroom theory, with the following exceptions:1) When a teacher teaches exclusively the practical part of the subject. 2) When he/she has more weight in his/her teaching load in practices than in classroom theory. In these two cases the survey must be passed exclusively in the practical activities.

In any case, the planning of the faculty survey pass is the work of each ERT, so any questions regarding the planned passes should be consulted with the manager or manager of survey pass of the ERT, which is always part of the management team of the center or master where the subject is taught. If you do not know who it is, you can consult with us:  eval-ice@ice.upv.es

Provided that the requirements established in the IAD Manual in terms of representativeness and number of credits taught are met, so that all UPV teaching staff with assigned POD, teaching at least one credit in the same subject and group, and provided that the sample is representative, with a minimum of 5 surveys per subject and group.

Entering your intranet, where you can view your surveys and survey results.There you can see the status of your surveys: If they have been published, in case you have to report an error to the manager before they are activated, or if they are already activated in their various states: pending if it is activated but the deadline has not yet started so that it can be opened in the classroom, in process so that you can open it when you consider it, closed when you have already opened it and the students have answered it and finalized when the deadline established by the manager has expired when you could open it.

You should contact the person in charge of the survey pass in the management team of your center or master’s degree, who is the one who manages the survey passes to be carried out. If you do not know who it is, you can consult with us:  eval-ice@ice.upv.es

You can consult it in the same page where you see these FAQS, in internal regulations – faculty.

Two official publications are established, one at the end of the first four-month period and the other for the entire course.

All teaching staff are informed by email when they are available on the intranet.

You can access these results through your INTRANET, in the section: TEACHING/RESULTS/STUDENT OPINION SURVEYS.

Once the final publication of that course is made in September. Until then, only the results of the previous courses can be certified.

On your intranet, where you access your survey results, you will see an orange button where you can download it.

If what you want is to certify the merits for presentation in the ACADEMY/PEP program of Aneca, you can download the certificate in your intranet, within the section Research/Senia/Certificate Merits program ACADEMY/PEP of Aneca.

If you are faculty and you have access to the results screen on the Intranet, but the course that appears by default in the course drop-down window is not the current course, it may be because you do not have survey results for that course. If you do not have access to the main results screen, you may not have results for any academic year.

If you get an “error” when you open a results report, it must have timed out. Try again and if it happens again, reload the page.

Any complaint can be made on your Intranet, where you can view your survey results, by clicking on the button “Management and monitoring of incidents, where the procedure to follow is also explained. In the event that you do not have any report of this course and want to submit a complaint, not being able to manage it through the previous channel, you can make it within the period of claims through  poli[Consulta].

Once the period of technical incidences to the ICE is over, the IAD is opened and the possibility of claiming through this channel to the Teaching Evaluation Commission (CED) is opened.

You can follow the process on the Intranet, from the same site where you submitted it.

You can see them in the following link.

You can register as long as there is an active offer: you can check the current offer in the  ICE blog.  

During the academic year we carry out three calls for continuing education activities and, at the beginning of each one of them, you will receive an email with the registration dates;

You can cancel your registration through the training portal of your intranet up to 4 days before the start of the activity. If the deadline were less, write an email communicating it to  tall-ice@upvnet.upv.es   

To the PDI of the UPV. If you are research staff you must have Venia Docendi to have options to take the activities. In this case, request it a through a  tall-ice@upvnet.upv.es

To obtain the certificate, you must have attended at least 80% of the training activity. Once the minutes are closed, within 15 working days after the end of each training activity, the person who has obtained the certificate will receive an automatic email with an indication to download the electronic certificate. to download the electronic certificate. 

You can find information about the services provided by GREM on the GREM home page ( https://grem.upv.es) or at the bottom of the pages of the GREM web site, in the option ” services“.

The services are available to the entire university community: PDI, PAS and students. For the latter, the request will be made by the teacher responsible for the subject for which the audiovisual service is needed. If a service is requested for a student, within the service request form, fill in the “I request a service on my behalf for” with the student’s data. 

There is an area dedicated to the elaboration of materials for the services provided by GREM, you have a link in the section of CREATOR/A in the main page, and also you can find it in the footer of page of the web of GREM ( https://grem.upv.es) in the option ” Support materials“.   

All GREM services are free for the development of teaching materials within a regulated teaching at the UPV. For a non-regulated teaching, or a particular use is contemplated in the budgets of the UPV a cost of 300 € / hour for the use of studies Polimedia+. 

All the services provided by GREM can be booked from the GREM WEB portal ( https://grem.upv.es) or by accessing the ICE website ( https://www.ice.upv.es) in the “GREM” option;

• Once in the portal, click on the “Login” option in the main menu and identify yourself with your UPVNET credentials.
• Once identified, the “Reservations” menu option and the “Request new service” button are displayed.
• This option displays the window for the selection of services, agenda and schedules available in 30-minute time slots to select the time you deem appropriate. Fill in the mandatory description field and click on the acceptance check of the service conditions and the “Send” button.
• You will receive an email acknowledging receipt of the application.
• When it is validated by the technician, you will receive another confirmation email from the technician;

The GREM repository is divided into two sections, one for content creators who need a place to publish their productions and another part dedicated to resources of interest provided by the ICE to the university community. The latter can be accessed directly from the “Resources” menu option. If you use the search engine in this section you will only find resources from this section.

To search for content from creators, use the search engine on the GREM home page.

If you are a creator and you are looking for your productions, click on “Login” in the menu and enter your UPVNET credentials and click on the option “My Space”. If you use the search engine in this section you will only find resources from this section.

Whether you are a creator or not, when you log in to the GREM WEB:

• Allows you to access content that is restricted to UPV staff.
• It allows you to save as favorites resources that you find of interest and then access them directly from the “Favorites” menu option. If you use the search engine in this section you will only find resources from this section.

You can save the current view from the share icon; .

• From the INTRANET, section “Virtual Secretariat”/ Portal for Continuing and Permanent Training/Training Offering/ICE/PIAE+/View courses
• You can also access the PIAE+ training offer in this link link.

On the PIAE+ website ( https://piae.upv.es/) in the Who are we? section you will find the list of managers and coordinators of your center.

Group changes are possible, but you must manage it in the center itself, talk to the person in charge of PIAE+ in your center;

Once the academic year has finished, from the intranet in the PIAE+ section, you can download the certificate of participation that certifies that you have been a student-tutee. If you need to validate the corresponding credit, you must go to the secretary’s office of your center and there they will tell you the procedure for validation, which varies depending on the center.

The offer of PIAE+ training actions can be found at the following link link.

The certificates for tutors (students and teachers) can be downloaded automatically, through the UPV intranet, in the PIAE+ section. The download is automatic.